Quality, high-speed internet is coming to West Georgia!

Enter your address below to see if you are in our Phase 1 service area.

Frequently Asked Questions

When will service be available at my address?

Phase 1 is a 24- to 36-month project. We anticipate initial service activations taking place during the 2nd quarter of 2022.

If you are a Carroll EMC member, but your address is outside of the Phase 1 service area, we want you to know that we intend for Phase 1 to be the beginning, not the entirety, of our rural broadband initiative. We are currently in the planning stages for Phase 2. Ideally, Phase 2 will begin prior to or immediately following Phase 1.

I am not a Carroll EMC member, but my home is very close to addresses served by Carroll EMC. Will I be able to get your internet service?

This rural broadband initiative prioritizes bringing high-speed fiber internet service to Carroll EMC members. We recognize there are homes and businesses with the same urgent need for better internet service that are located just outside of CEMC’s service territory boundaries. Where feasible and once Carroll EMC members in a particular buildout area are served, we hope to extend service to nearby non-CEMC addresses.

Are businesses eligible for service or is this only for homes?

Businesses are eligible for service. All commercial customers will have access to SyncGlobal’s full business-class service offering.

By registering my address, am I signing up for service?

No. Registering your address simply indicates your interest and allows us to keep you updated with new information as it becomes available.

How do I sign up for service?

Once you register your address and contact information on this website, we will keep you posted on project progress. We will contact you approximately 60 to 90 days before service is available at your address to let you know it is time to sign up. You will be instructed to log in to your account on this website and follow the instructions to elect service.

Do I have to commit to a service term?

There are no term commitments.

Is Carroll EMC or SyncGlobal the service provider?

SyncGlobal is the service provider. SyncGlobal is responsible for service implementation, billing, and all ongoing customer care and technical support.

How much will service cost?

Pricing for residential internet and voice services will be announced later this summer. Once pricing is available, anyone registered on this website will receive email notification.

How much internet do I need?

We established our base residential internet service tier at 150 Mbps because we wanted our lowest capacity level to support the internet needs of most homes. Our 350 Mbps and 1 Gbps service tiers ensure that even households with 12 or more devices will have plenty of internet access to cover simultaneous streaming and peak usage.

Are there data cap overage charges?

No. There are no data cap charges.